Refund Policy
We want you to love your experience with Immortality Games.
If you’re not completely satisfied with your purchase, we’re here to help.
Returns & Refunds
You may request a refund within 30 days of receiving your order.
Items must be returned in their original packaging and in the same condition that you received them.
Proof of purchase is required for all refund requests.
Shipping Costs
You are responsible for return shipping costs unless the return is due to a defect or error on our part
Refund Process
To start a return, please utilize the refund form below.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method.
If you have any questions, feel free to reach out — we’re happy to help.