Shipping Policy

This Shipping Policy explains how shipping options are calculated for orders placed through Immortality Games LLC. Available shipping methods, rates, taxes, and delivery options are calculated at checkout based on your shipping address, cart contents, and package weight at the time of order.

Where We Ship

We currently ship to addresses covered by our active shipping zones. If a shipping method is not available for your address at checkout, we may not currently ship to that location.

Processing and Delivery

Orders are processed after payment is received and verified. Delivery estimates, when shown, are estimates only and may vary due to carrier delays, weather, address issues, inventory availability, or other events outside our control.

If we cannot ship an order within the stated or expected timeframe, we will contact you using the email address provided at checkout with available options.

Taxes and Address Accuracy

Applicable taxes and shipping charges are calculated at checkout. Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete addresses provided at checkout.

Returns and Damaged Orders

Returns, damaged items, exchanges, and refund timing are covered by our Refund Policy.

Questions

If you have questions about shipping before or after placing an order, contact us at contact@immortalitygames.com.